The customer portal: self-service for your customers, with no user limits.

Published August 10, 2026

Your customers want to report faults when it suits them — not only when the switchboard is open. The customer portal in Trukks gives them their own entrance.

What customers can do in the portal

Create fault reports that become cases directly in Trukks
Follow the status of ongoing work
See the history of their assets and facilities

No user limits

The portal has an unlimited number of users. That means the customer's whole organisation can use it — caretakers, receptions, operations managers — without anyone counting licences.

The portal is adapted with your look and your terms, just like the rest of Trukks. Read more about the customer portal.

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Two-way sync between Trukks and Outlook is here. Planned work orders show up in the calendar your team already lives in — and a moved time lands in both systems without anyone typing it in again.

The whole project on one timeline.

The timeline view in the project calendar is here. See every project, activity and technician in the same view — and move an order without making a round of calls.