Adapted for IT systems.
Conference rooms, networks and installed systems live long after delivery. Trukks keeps track of the equipment, the service cases and the agreements — per customer and per asset.
- Emergency phone function test
- Door machinery inspection
- Guide rail lubrication
Does this sound familiar?
Installed equipment without a register
What sits at the customer, on which firmware and warranty status? The answer takes archaeology in old orders.
Cases in personal inboxes
Fault reports land in personal mailboxes and get lost between colleagues. The customer has to chase answers.
Support agreements without follow-up
Agreements with different SLA levels and renewal dates are watched by hand — and revenue is lost at renewal.
How Trukks solves it
Every system documented at the customer
Installed equipment lives as assets with model, configuration and action history. The technician knows what awaits before leaving.
Complete historyFault reports become work orders
Cases from the customer portal and the inbox become work orders with a responsible technician. Nothing gets stuck in someone's email.
InboxAgreements with renewal control
Service agreements carry terms, levels and renewal dates. Trukks watches the dates and generates the invoicing bases.
Service agreements| Agreement | Customer | Next service | Value/year | Status |
|---|---|---|---|---|
| SA-118 | Brf Utsikten | 2026-09-14 | €4,250 | Active |
| SA-204 | City Office House | 2026-10-02 | €11,200 | Active |
| SA-231 | Grand Hotel | 2026-11-20 | €7,920 | Renewing |