Features
Deviations that actually get fixed.
A deviation stuck in an email becomes a complaint. In Trukks it is logged where it is found, investigated in clear steps and closed with an approval — and the statistics show the patterns.
DeviationsSearch …+ New
Most frequent
Entrance reader failure4
Alarm system C2002
Late delivery1
Closed on time 92%By category
- External partner
- Process
- Internal
Log it where it is found
The deviation is created right on what it concerns and carries its whole context: customer, supplier, object, article and work order. Category and RMA number from the start — no loose notes.
- Linked to customer, supplier, object, article and order
- Categories you define yourselves
- RMA numbers for return and warranty cases
WO-2141 · Elevator serviceSearch …+ New
In progressHöjden PropertiesElevator 2, Storgatan 14
Checklist- Emergency phone function test
- Door machinery inspection
- Guide rail lubrication
MaterialsConnector 24 V · 2 pcsWorking time · 2.5 hCustomer signature
Investigation in clear steps
Every deviation follows a status flow — from started to approved — and is closed with an active decision: is a change needed or not? Every edit is logged, so the decision can be traced afterwards.
Event log · Elevator 2, Storgatan 14Search …+ New
Today 14:32AAnna LindCompleted WO-2141 · Elevator service
Today 09:05SsystemArticles from supplier via EDI
12 Aug 08:14JJohan BergChanged next service date
3 Aug 16:40SSara EkCreated fault report from the customer portal
The statistics show the patterns
The most frequent deviations, the split per category and the trend over time — in real time. If the same supplier or the same article keeps showing up, you know where to act.
OverviewSearch …+ New
38Open work orders
87%Billable ratio
€387,600Agreement value this year
€54,200Invoiced this month
Completed jobs per weekReal time